One of our cleaners covering your area. All our experts have undergone a cleaning training and have passed a strict background check. A cleaner (or a team of 2) will be assigned to you and we will do our best to keep the same person for future services. You will receive the details of the person in charge of your service 24 hours before the service (name, experience and photo).

Yes, we send you a tax-deductible invoice at the end of each service via email and text message.

Absolutely! This can be useful if you want to be present at the first visit and choose another day later or if you have a problem and you have to move or cancel the service.

However, any changes must be made at least 24 hours before the date of your service to avoid cancellation fees.

No, since we charge a fixed fee per hour, we don't need to see your place beforehand. We will use the first service to determine if the number of hours reserved is sufficient. If we ever need to add time, we will ask for your approval before doing so.

Frequency every week or Airbnb: $35/hour.

Frequency every 2 weeks: $40/hour.

Monthly: $46/hour. Occasional: $50/hour

Deep Cleaning or Empty Property: $50/hour.

Extra fees:

1. If you are out of zone, there will be a small extra fee of $10.

** If you book less than 3 hours for any recurrent frecuency, there will be a fixed price of $90 taxes included for 2 hours

We send you a tax-deductible invoice at the end of each service

Q: What happens if my review or complaint is sent on time and is reasonable? A: If your feedback is submitted within the 48-hour window and is reasonable, we will offer you a discount or a secondary free service, depending on the case. Q: How much time do I have to submit a review or complaint? A: You have a maximum of 48 hours after the service is completed. After this period, reviews and complaints cannot be accepted, in accordance with our insurance terms.

Q: What happens if I submit a review after 48 hours? A: Unfortunately, any feedback or complaint received after the 48-hour limit will not be taken into account.

Q: Why is there a 48-hour limit? A: This rule is part of our insurance conditions. It ensures that any issue is reported quickly and can be verified while the service is still recent.

Q: Will my positive reviews still be shared with the cleaners? A: Yes! If you leave 5 stars, we always make sure the cleaning team receives your kind feedback.